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Client Feedback: We’re listening – and it makes all the difference! We listen, and it makes ALL the difference! When your clients are giving you feedback, it’s time to listen! Why? Because what they’re telling you is IMPORTANT!  I’m sure business owners would love to receive only positive feedback (who doesn’t love a compliment?), but […]

Building a Thriving Remote Workplace: Strategy and Governance When I started The Administration Agency, I envisioned capturing an often overlooked market of employees—primarily mums who had successful careers but now needed greater flexibility. Very often, they would come up against misconceptions about remote working, and by creating The Administration Agency, I wanted to show that

Maximising Productivity: The Essential Role of Executive Support Increasing productivity is one of the fastest ways businesses can drive growth and hit their goals. But being in business means constantly juggling multiple tasks and responsibilities. It’s a delicate balance between the tasks you’d like to do and the tasks you must do!  But outsourcing your

Event Planning in the Digital Age: How to Captivate Your Virtual Audience With the increasing use of digital technology, event planning has changed dramatically over the last few years. Not to mention COVID-19, when virtual catch-ups become THE way to stay sane! As more organisations and individuals embrace online platforms for hosting events, it’s always

Transforming Customer Interactions: A Guide to Superior Service and Sales You can’t underestimate the value of excellent customer service in today’s business world—it’s what sets successful businesses apart. We all have experience with amazing customer service, and unfortunately, we all know what it’s like when you’re left with a nasty taste in your mouth, so

Understanding Small Business Financial Management Once the dust has settled and “starting your own business” is no longer as new and shiny as it once was, business owners usually start to fully appreciate that money really does make the world go round!  While you should always seek quality financial advice about your individual circumstances, there

5 Self Care Tips for Working From Home Working as a virtual assistant from home can sometimes feel monotonous, especially on slow days when tasks pile up without inspiration striking. During these moments, it’s crucial to prioritise your mental and emotional well-being over pushing through work. When stress and burnout loom, it’s easy to fall

Why You Need To Understand How Diversity & Inclusion Fits In Your Workplace You may have been aware of the importance of diversity and inclusion in your small business in recent years. Perhaps it’s something in the “too hard” basket, and you aren’t sure how to approach it. Or maybe it feels like yet “another

The never-ending fight for flexibility This month’s blog features a repost from Amanda, a valued member of the TAA team. Flexibility in business is never a given Did you start your business out of desperation for greater flexibility and to finally strike the ultimate work/life balance? Perhaps you’ve heard all the gushing stories about the

Holiday Hustle: 10 tips to boost your 2024 Business Growth – Part 2 Welcome back! In Part 1, we discussed the foundational steps you can take during the Festive Season to set your business up for success in 2024. Now, let’s explore more innovative and creative strategies that can boost your business in 2024. Here