Accountable. Experienced. Proactive.

Our team is here and ready to help you get stuff done!

The Administration Agency is a collective group of professionals, based in Australia who are passionate about helping you improve your systems, establish a consistent brand voice and get stuff done. 

Our team ranges from the sunny beaches of Queensland, down to the plains and coast of New South Wales, to the bustling cities of Victoria and South Australia and all the way across to the coast of Western Australia.

We have over 50 years of combined experience in marketing, administration, project management and much more.

Meet our Founder

Lou Mathieson
Lou Mathieson@the_administration_agency
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Lou Mathieson is unapologetically passionate about helping people. Not only the Founder and Director of The Administration Agency, she’s also a wife, mum of two amazing boys & a fur baby, and a lover of chocolate and movies.

After many years working with amazing people in the private and public sector, in 2019 she founded The Administration Agency.

She was determined to help businesses who needed help but didn’t have the means or resources to get it.

Initially focusing on virtual assistance, she has grown the business into an award-winning full-service administration agency with a track record of driving remarkable results for clients.

Lou demonstrates a profound dedication to her community, currently serving as an engaged Board member for the Dubbo Business Chamber. Her influential presence extends to participating in industry-specific panels and delivering keynote speeches at various local gatherings, where she passionately champions the cause of women in business.

Leverage our team to drive results in your business

Our model is simple. We go above and beyond to provide you with the support services you need.

Our team is based in Australia and we personally hand-pick our team members to ensure they have the same core values and dedicated customer service that The Administration Agency is known for.

Our team is flexible enough to become a regular part of your business or jump in sporadically when you need that extra pair of hands.   

Relationships with our clients are extremely important to us, we’ll never suggest anything to you that we wouldn’t do in our own business.

If you’re looking for a team to work alongside you, deliver results, and stop at nothing to make sure you are well looked after, book a call with The Administration Agency today.

Our Team

Communications Support

Amanda recently came to the team this year when Lou discovered her amazing talents for all things marketing and communications. Amanda has extensive experience in the Executive Administration & Support areas, with her experience ranging from government to not-for-profit industries. Amanda is an amazing contribution to the team. Amanda's willingness to support at any time and proactive learning is a credit to her and such an asset to our team. Amanda is a mum to Phillipa and wife to John who currently lives in Wollongong NSW.

Admin Tech

Mack is a valuable team member, handling tech tasks and providing support where needed. She aspires to be a writer and business owner with her partner, showing determination in her daily work. Her dedication is paving the way toward achieving her creative and entrepreneurial dreams. Mack currently resides in Dubbo (our hometown!) with her partner and his family.

Project Support

Lou has been working with our team since 2022 and specialises in providing professional governance and management support for small business and community organisations. Lou assists us with policy development, project management, grant applications and anything else that comes her way! She is always up for a challenge, and is passionate aout supporting the community.
Lou lives in Melbourne with her husband and four childrren.

Administration Support

With a sunny disposition and an unwavering enthusiasm for her role, Cat brings a burst of positivity to our office environment every day. Specializing in tasks like data entry, email organization, and social media scheduling, Cat ensures our administrative processes run seamlessly. Her dedication to her work is matched only by her infectious smile and upbeat attitude. No matter the task at hand, Cat tackles it with gusto, making her an indispensable member of our team. Cat lives in our hometown of Dubbo.

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